GDPR Compliance
Radar is built with privacy and data protection at its core. We are fully committed to GDPR compliance and protecting the rights of all users.
Our Commitment
As a company operating within the European Union, we take GDPR compliance seriously. We have implemented comprehensive measures to ensure that all data processing activities meet the highest standards of data protection.
Data Storage Location
All user data is stored exclusively in European Union data centers. No data is transferred to or stored in non-EU countries.
Legal Basis for Processing
We process personal data under the following legal bases:
- Contract Performance: Processing necessary to provide our email tracking service to registered users.
- Legitimate Interest: Processing for fraud prevention, security, and service improvement.
- Consent: Where required, we obtain explicit consent for specific processing activities.
Your Rights Under GDPR
Right to Access
Request a copy of all data we hold about you
Right to Rectification
Correct any inaccurate personal data
Right to Erasure
Request deletion of your personal data
Right to Portability
Export your data in a machine-readable format
Right to Object
Object to processing of your personal data
Right to Restrict
Limit how we use your data
Data Protection Measures
- End-to-end encryption for data in transit (TLS 1.3)
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and audit logging
- Employee data protection training
- Incident response procedures
Data Retention
We retain your data only for as long as necessary to provide our services. Tracking data is retained for the duration of your account. Upon account deletion, all personal data is permanently erased within 30 days, except where retention is required by law.
Sub-processors
We use the following sub-processors, all of which are GDPR compliant:
- Database hosting provider (EU region)
- Email delivery service (for notifications)
- IP geolocation service (anonymized lookups)
Exercising Your Rights
To exercise any of your GDPR rights, you can:
- Use the data management tools in your dashboard
- Contact our Data Protection Officer at dpo@radarmail.io
- Submit a formal request through our support channels
We will respond to all valid requests within 30 days.
Contact Our DPO
Data Protection Officer
Email: dpo@radarmail.io
Response time: Within 30 days